Privacy Policy

Prime Management Group Inc. respects the privacy of individuals in all aspects of our business operations. We have a longstanding commitment to protecting the personal information of job seekers when providing services to our clients. Your personal information is only collected, used and disclosed by Prime Management Group Inc. in accordance with this Privacy Policy.

WHY DO WE COLLECT PERSONAL INFORMATION?

As a potential candidate using Prime Management Group Inc. services, you are asked to provide certain pieces of information in order for us to provide you with the best possible service. In addition to your contact details, your resumé, and a description of the type of work you are looking for, your file may include the following:

  • Our interview notes.
  • Information obtained through reference and background checks.
  • Educational records.
  • Reference letters.

Prime Management Group Inc. never collects more personal information than is needed to fulfill these purposes, unless requested by the client and consented to by the job seeker.

WHEN DO WE DISCLOSE PERSONAL INFORMATION AND TO WHOM?

Your personal information is never traded, sold or leased by us to any external companies. Your information is only disclosed for Prime Management Group Inc. legitimate business purposes or as required to meet legal and regulatory requirements. In the normal course of business, we disclose your personal information to our clients once we have your consent. As a job seeker, you are relying on us to share such information. We only provide your information to employers if there is a job opening that is well-suited for you, and we only provide information required and requested to make an informed decision regarding a career opportunity.

HAVE YOU CONSENTED?

Having read this policy and by using our services and providing us with your personal information, we imply your consent to the collection, use and disclosure of your personal information as specified herein. Wherever possible and when necessary, we obtain your express consent for particular uses and disclosures. For example, we obtain your express, written consent before releasing your information to a third party who provides background checks on potential employees. We imply your consent if we feel we are using your personal information for purposes that are obvious to you. For example, if you list the names and phone numbers of your previous employers on your resumé for reference checking purposes, we will not seek your express consent before checking these references.

HOW LONG IS YOUR INFORMATION RETAINED?

We retain your information as long as you are using our placement services, or longer unless notified by you. Experience has shown that career opportunities present themselves many times over the course of one’s working life. Therefore, we may contact you in the future should an opportunity present itself. Most inactive files are deleted after three years.

HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?

We have staff procedures and policies in place to ensure that your personal information, in both paper and electronic format, are secure. For example, we require the following:

  • Prime Management Group Inc. employees carry security numbers to enter the premises.
  • Filing cabinets are stored in a secure area accessible only to employees or with an escort.
  • Password selection criteria and expiry make unauthorized access more difficult.
  • Staff training on the importance of privacy and security is undertaken regularly.

Through our website, you can ask questions about our services, and provide information about yourself, such as your resumé.

HOW CAN YOU ACCESS YOUR PERSONAL INFORMATION AND CHECK ITS ACCURACY?

Prime Management Group Inc. relies on the information provided by you, as well as third parties such as those providing references, educational institutions or those conducting background checks. You may at any time make a written request for access to your personal information. Upon payment of a small administrative fee, we will provide you with a copy of the personal information we have on file. Prime Management Group Inc. strives to maintain accurate records of your personal information. However, this cannot be achieved without your help. In this ongoing effort, we ask you to provide us with your most up to date information. Write to the address below and let us know of any personal information you have given us in the past that is incomplete, inaccurate, or no longer relevant. It will be our pleasure to make appropriate modifications.

CONTACT US WITH ANY QUESTIONS OR CONCERNS

Prime Management Group Inc. takes full responsibility for the management and confidentiality of the personal information it collects. If you have any concerns about this policy, or feel that Prime Management Group Inc. is not abiding by it, please write to:

Mrs. Kimberley Chesney, Privacy Officer
Prime Management Group Inc.
365 Queens Avenue, London, Ontario N6B 1X5